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FAQ

Questions answered.

Everything a due-diligence visitor asks before signing up. If your question isn't here, reach us on Telegram @paype, via our contact form, or email hello@paype.cc.


General

Unlimited. Each sub-account has its own balance, its own card or cards, its own spending limits, and its own user permissions.

You can run operating funds, reserves, client escrow, and per-project wallets all inside one paype account — each with entirely separate access controls. A business can give contractors visibility into one sub-account without touching others.

Full access — initiates, approves, and settles transactions. Nothing moves without this user's deliberate confirmation.

Assistant — drafts and prepares transactions on the full-access user's behalf. Nothing moves until the full-access user confirms.

View-only — read access for accountants and auditors. Sees balances, statements, and history. No action buttons.

Security & funds

Every transaction requires your deliberate approval — your PIN, biometric, or a second person on your account for larger amounts. Nothing moves without your explicit action.

paype cannot initiate or authorize transactions on your behalf. You confirm on your phone; the app records a permanent proof of that confirmation. Your accountant or auditor can verify the full history independently.

Pricing & tiers

Big Band — triggers at $500 in fees in a calendar month. 25% off all fees for the remainder of that month. Resets monthly. No sales call, no contract.

Orchestra — triggers at $1,000 cumulative fees in a calendar year. 40% off all fees for the remainder of that year. Resets annually.

Both tiers are automatic. When you cross the threshold, your rate drops immediately for the rest of the period. Melody is the default starting point — Orchestra rates are the best you can get, and the discount is automatic as you grow.

A 50% surcharge on all fees applies to businesses in: crypto exchange or brokerage, gambling and online gaming, adult content, arms and defense, FX brokerage, affiliate marketing and media buying, and nutraceuticals / supplements.

High-risk status is assessed at onboarding based on your declared business category and transaction flow. It is reviewed quarterly. High-risk accounts still qualify for Big Band and Orchestra tier discounts — applied on top of the surcharge base.

Reach us on Telegram @paype or via our contact form before applying if you're in a high-risk category — we'll confirm fit.

Features

Yes. Create a payment request in the app and share a hosted link. Your counterparty opens the link and pays by card, bank transfer, or crypto — no paype account required. Funds land in your paype balance.

Every paype account comes with five AI employees. They are role-specific agents with permissions on the account — not chatbots.

  • Claire — Office: admin tasks, scheduling, document management
  • Spectre — Compliance: monitors activity, flags anomalies
  • Vera — Books: accounting, reconciliation, export formatting
  • Rich — Sales: invoicing, payment request management
  • Hugo — Care: email support, dispute handling

They act with your authorization, within the same role-based access model as human team members.

AI-assisted. Human review available — a person can step in on anything that matters.

Still have questions?
Reach us on Telegram @paype or our contact form
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